Job Title
Director, Transportation Operations

District Name
THE SCHOOL DISTRICT OF PHILADELPHIA

Job Description Administers the resources and manpower required to provide safe, efficient and economical transportation for all pupils entitled to transportation to and from school and to other educational activities within a designated area. Has direct supervision over the operational staff, coordinates assignment of a large bus fleet and manages the transportation centers. Directs the activities of operating supervisors at various locations throughout the city to insure uniformity and consistency of service.  Assures that operational activities are in compliance with current federal, state and School District of Philadelphia policies.  Focuses on customer service and drives transformation through automation and continuous process improvements.

Essential Functions

• Develops, plans, and directs through operating supervisors a large staff of personnel providing transportation services on a city wide basis.
• Aligns Transportation Centers’ activities with departmental and District strategic planning initiatives and goals; ensures that departmental priorities, such as adherence to safety protocols, on-time performance and customer service are properly addressed.
• Assists the General Manager of Transportation Services in assessing and planning equipment and staff needs, present and future budget requirements and other pertinent managerial responsibilities.
• Assists the Department of Transportation Services in the management of the budget, development of reports and record maintenance.
• Directs the development, preparation, and review of records and reports of pupils transported, mileage, operating expenses and similar statistics, where applicable.
• Directs the development, preparation and review of records and reports of vehicle conditions, maintenance, preventive maintenance, performance and similar statistics where applicable.
• Develops and recommends departmental policies, methods and procedures, and enforces same; prepares items for School Reform Commission approval when required.
• Coordinates and works through the Fleet Manager to assure that vehicles are available for preventive maintenance and other scheduled maintenance; works through the Fleet Manager to maintain the fleet and provide a sufficient number of vehicles for transportation needs.
• Coordinates and works through the Garage Supervisors to assure that drivers are effectively dispatched to assigned routes and that routes are executed safely and on time, and resource utilization is optimized.
• Recommends department organizational improvements to the General Manager of Transportation Services.       
• Assists in the equitable solution of complaints, concerns, and problems in the areas of responsibility.

Knowledge, Skills and Abilities
Demonstrated knowledge of:

• modern management principles and practices as they relate to operating a large bus and truck transportation service.
• method and techniques used in scheduling, planning administrative procedures, and record systems used providing optimum transportation service.
• school bus routing automation principles and practices.
• method and techniques used in fleet management, fleet maintenance and garage management scheduling including: standard maintenance, inspections, preventive maintenance, and fleet planning.
• methods and techniques for creating and managing a safety program within the bus and garage operations.
• industry standards in transportation safety, routing, personnel training and management, and transportation garage operations.

Demonstrated ability to:

• develop creative services and cost-effective solutions and develop a culture of responsive and responsible teams.
• monitor budget allocations, expenditures, fund balances and related financial activities for the purpose of ensuring that allocations are accurate, revenues are recorded, expenses are within budget limits and/or fiscal practices are followed.
• respond to a variety of inquiries (e.g. from parents, school administrators, district department heads, patrons, etc) for the purpose of identifying the relevant issues and recommending or implementing a plan of action that will efficiently resolve the issue.
• plan and direct a large transportation operation and to obtain effective results.
• analyze and evaluate methods and techniques used in the work and make sound recommendations.
• prepare comprehensive reports and present findings and conclusions clearly and concisely, both orally and in writing.
• develop long and short range plans in relation to assigned administrative responsibilities (e.g. policies, procedures, expense reduction, safety improvement) for the purpose of ensuring organizational objectives are achieved in the most efficient and timely manner
• use a personal computer to develop presentations, documents, spreadsheets and analyses.
• establish and maintain effective working relationships with associates.

Selection Process
Interviews may be conducted to determine how well a candidate meets the established criteria.  Note that not all qualified candidates may be selected for an interview. The selected candidate must have no anecdotal record on file and have not been subject to any disciplinary action within the past eighteen (18) months, and have an excellent record of attendance and punctuality during the last three (3) years (defined as no more than eighteen (18) occasions of lateness or absence for personal illness in the last three years (3) years with the exception of one extended long-term absence).

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

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